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I will quikly explain how I lost all my chances to be competitive in Romfleet.
I was one of the top 5 players in Romfleet and I arrived in one point where I had no nanocredits, all the 1000+ bought at the start of the game were gone.
I needed the nanocredits to enter in protection mode because I had a 3 day period with alot of work and couldn't pay much attention to the game.
I bought the nanocredits with paypal, they weren't added to my account. After 1-2 hrs I wrote to the support (this was done on 21.10) and got an answer yesterday asking me for more information about the PayPal transaction. I imediately replied providing the info they asked.
I wasn't online for 1 hour in the evening when my fleet arrived home and ofcourse that I was attacked. In Romania we don't have the possibility to receive text messages and even so, I was in a place without internet access. All my fleet and alot of resources were gone.
I planned several months of strategy and everything was gone because of the non-working support system and the nanocredits system.
I was dissapointed in the past too by the responses of the admins but this beats everything. Alot of work, alot of time, gone!
Thank you very much!

In this very moment I have 5 nanocredits in my account, the ones that I paid for 4 days ago aren't added.


Question: Why do you have such long respose support terms? For questions like money you should answer asap.

Well ... I'll try to help you ! I'm verry sorry about the misunderstanding and all the problems you've experienced ! ! !
I know you've been patient enough but I'll ask for some more, because the main administration of the game takes care of so much other things and it's hard enough, so any side problems are trying to be avoided and corrected
So sorry, again !

free_styler212 написа:QUOTE (free_styler212 @ Oct 24 2008, 14:23) Well ... I'll try to help you ! I'm verry sorry about the misunderstanding and all the problems you've experienced ! ! !
I know you've been patient enough but I'll ask for some more, because the main administration of the game takes care of so much other things and it's hard enough, so any side problems are trying to be avoided and corrected
So sorry, again !

I have alot of patience now because it really doesn't matter if they will give me the nanocredits today or next week. I am in late game, with a big fleet distroyed, no kind of defence from the other players. Right now I'm a sitting duck waiting to be shot.
So it really doesn't matter anymore. I needed some nanocredits, I bought them 2 days before I needed them, I didn't receive them and now I'm done with no chances to be back on top.

As I said ... Let me see what can I do about it !

Is there any progress of the problem's solution ... Because contact has been established with the "Authorities" and I don't have any further info ?

free_styler212 написа:QUOTE (free_styler212 @ Oct 31 2008, 17:19) Is there any progress of the problem's solution ... Because contact has been established with the "Authorities" and I don't have any further info ?

Yes. I got my nanocredits but it is too late.